[{"id":341324857535,"handle":"10000-15000","title":"$10,000 to $15,000","updated_at":"2026-07-23T01:43:20-04:00","body_html":null,"published_at":"2025-03-18T10:41:00-04:00","sort_order":"alpha-asc","template_suffix":null,"disjunctive":false,"rules":[{"column":"variant_price","relation":"greater_than","condition":"9999.99"},{"column":"variant_price","relation":"less_than","condition":"15000.0"}],"published_scope":"web"},{"id":341351989439,"handle":"advance","title":"Advance","updated_at":"2026-07-15T10:44:44-04:00","body_html":null,"published_at":"2025-03-19T01:20:24-04:00","sort_order":"best-selling","template_suffix":null,"disjunctive":false,"rules":[{"column":"vendor","relation":"equals","condition":"Advance"}],"published_scope":"web"},{"id":87442325539,"handle":"all","title":"All","updated_at":"2026-07-23T02:30:00-04:00","body_html":"","published_at":"2019-05-25T23:46:42-04:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"variant_price","relation":"greater_than","condition":"100"}],"published_scope":"global","image":{"created_at":"2020-03-13T16:56:33-04:00","alt":null,"width":460,"height":391,"src":"\/\/ca.pittsburghsprayequip.com\/cdn\/shop\/collections\/PerformerES-1.jpg?v=1584132994"}},{"id":82843140131,"handle":"best-selling-products","title":"Best Selling Products","updated_at":"2026-07-23T02:30:00-04:00","body_html":"","published_at":"2019-03-07T16:04:09-05:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"title","relation":"contains","condition":"Best Selling"},{"column":"title","relation":"not_contains","condition":"Best Selling"}],"published_scope":"web","image":{"created_at":"2019-10-14T12:11:24-04:00","alt":null,"width":2160,"height":2160,"src":"\/\/ca.pittsburghsprayequip.com\/cdn\/shop\/collections\/20191015_001027_0000.png?v=1571069485"}},{"id":349439459519,"handle":"commercial","title":"Commercial","updated_at":"2026-07-23T00:28:18-04:00","body_html":null,"published_at":"2025-07-23T22:41:12-04:00","sort_order":"alpha-asc","template_suffix":null,"disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"commercial"}],"published_scope":"web"},{"id":374672031935,"handle":"commercial-floor-scrubbers","title":"Commercial Floor Scrubbers","updated_at":"2026-07-22T19:55:46-04:00","body_html":"\u003ch2 style=\"margin:0 0 12px;font-size:22px;font-weight:700;\"\u003eCommercial floor scrubbers for retail, healthcare \u0026amp; foodservice\u003c\/h2\u003e\n\n\u003cp\u003e\u003cstrong\u003eCommercial floor scrubbers\u003c\/strong\u003e handle the daily cleaning demands of retail stores, healthcare facilities, restaurants, hotels, and offices — quieter than industrial machines, sized for tight aisles and after-hours cleaning windows. Every commercial scrubber on this page is under 65 dB(A) so it won't disturb operations, and every model is factory-authorized from Karcher, Advance, Clarke, or Viper.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePrice range: $2,900 – $17,000.\u003c\/strong\u003e Commercial customers get same-day shipping on in-stock machines. \u003ca href=\"tel:14123913300\"\u003e\u003cstrong\u003e(412) 391-3300\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\n\u003ch3 style=\"margin:24px 0 8px;font-size:17px;font-weight:700;\"\u003eBy application\u003c\/h3\u003e\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eRetail stores\u003c\/strong\u003e — 14\"–20\" compact walk-behinds, quiet-mode, one-operator cleaning after close\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eHealthcare (hospitals, clinics, senior living)\u003c\/strong\u003e — micro-fiber pad options, HEPA-compatible, quiet operation for occupied floors\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eFoodservice (restaurants, kitchens)\u003c\/strong\u003e — grease-cutting brushes, corrosion-resistant tanks for daily deep clean\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eHospitality (hotels, event venues)\u003c\/strong\u003e — quiet enough for guest-adjacent areas, cordless battery models for stairs and multi-level\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eOffice buildings\u003c\/strong\u003e — small footprint, storage-closet fit, low-noise for after-hours janitorial\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3 style=\"margin:24px 0 8px;font-size:17px;font-weight:700;\"\u003eTop-selling commercial scrubbers\u003c\/h3\u003e\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eKarcher BR 35\/12 C BP\u003c\/strong\u003e — 14\" walk-behind, best for restaurants + retail ($7,910)\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eKarcher BR 45\/22 C BP\u003c\/strong\u003e — 18\" compact, healthcare + hospitality ($10,055)\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eKarcher BD 50\/50 W CLASSIC BP\u003c\/strong\u003e — 20\" walk-behind, mid-size commercial\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eKarcher BD 70\/75 W BP Classic\u003c\/strong\u003e — 28\" sweep, larger commercial + light-industrial\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3 style=\"margin:24px 0 8px;font-size:17px;font-weight:700;\"\u003eHow to pick the right floor scrubber\u003c\/h3\u003e\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eSweep path (cleaning width)\u003c\/strong\u003e — 14\"–20\" for tight aisles\/small facilities; 24\"–34\" for warehouses; 40\"+ for large industrial floors.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eWalk-behind vs. ride-on\u003c\/strong\u003e — walk-behind is best under 20,000 sq ft\/day; ride-on doubles-to-triples productivity above that.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eBattery type\u003c\/strong\u003e — AGM is cheaper up front; Lithium runs longer per charge, lasts 2-3x the cycles, and needs no maintenance. Lithium pays back in 2 years for daily use.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eSolution\/recovery tank size\u003c\/strong\u003e — bigger tanks = fewer refills but heavier machine. Match to your typical run length.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eCylindrical vs. disc brush\u003c\/strong\u003e — cylindrical picks up small debris while scrubbing (no pre-sweep needed); disc scrubs harder on stains.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3 style=\"margin:24px 0 8px;font-size:17px;font-weight:700;\"\u003eWhy buy from Pittsburgh Spray Equipment\u003c\/h3\u003e\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eFull-line commercial cleaning distributor\u003c\/strong\u003e — Karcher, Advance, Clarke, Viper, Windsor — pick the right machine, not just what we happen to stock\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eFree spec review\u003c\/strong\u003e — call us with your facility size, floor type, and daily coverage; we'll recommend the right sweep path + battery combo\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eParts + repair on staff\u003c\/strong\u003e — brushes, squeegees, pads, batteries, chargers — same-day shipping so you're not down mid-shift\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eFinancing available\u003c\/strong\u003e on machines $5,000+ through our lending partners\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp style=\"margin-top:20px;font-size:14px;color:#4b5563;background:#f9fafb;padding:14px;border-left:4px solid #ea580c;border-radius:4px;\"\u003e\n \u003cstrong\u003eNot sure which scrubber fits your operation?\u003c\/strong\u003e Send us your facility square footage, floor type (concrete, tile, epoxy, vinyl), and typical run length. We'll spec the right machine and price it with battery, brushes, and starter parts. \u003ca href=\"tel:14123913300\"\u003e\u003cstrong\u003e(412) 391-3300\u003c\/strong\u003e\u003c\/a\u003e.\n\u003c\/p\u003e\n\n\u003cp style=\"margin-top:12px;font-size:12px;color:#9ca3af;\"\u003eAlso see: \u003ca href=\"\/collections\/industrial-floor-scrubbers\"\u003eIndustrial floor scrubbers\u003c\/a\u003e · \u003ca href=\"\/collections\/walk-behind-floor-scrubber\"\u003eWalk-behind scrubbers\u003c\/a\u003e · \u003ca href=\"\/collections\/ride-on-floor-scrubbers\"\u003eRide-on scrubbers\u003c\/a\u003e\u003c\/p\u003e","published_at":"2026-07-22T19:39:53-04:00","sort_order":"best-selling","template_suffix":null,"disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"walk-behind"}],"published_scope":"web"},{"id":296864841919,"handle":"floor-scrubbers","updated_at":"2026-07-22T19:39:52-04:00","published_at":"2023-04-20T06:30:09-04:00","sort_order":"best-selling","template_suffix":"","published_scope":"global","title":"Floor Scrubber Machines","body_html":"\u003ch2 style=\"margin:0 0 12px;font-size:22px;font-weight:700;\"\u003eCommercial floor scrubbers — walk-behind, ride-on \u0026amp; industrial\u003c\/h2\u003e\n\n\u003cp\u003eEvery commercial \u003cstrong\u003efloor scrubber\u003c\/strong\u003e in one place — from compact 14\" walk-behinds for retail stores to 40\"+ ride-on scrubbers for warehouses and distribution centers. Pittsburgh Spray Equipment is a full-line dealer for \u003cstrong\u003eKarcher, Advance, Clarke, Viper, and Windsor\u003c\/strong\u003e. Every machine is factory-authorized with full manufacturer warranty.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePrice range: $2,900 – $24,160.\u003c\/strong\u003e Financing available on machines $5,000+. Free tech support before you buy — call \u003ca href=\"tel:14123913300\"\u003e\u003cstrong\u003e(412) 391-3300\u003c\/strong\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\n\u003ch3 style=\"margin:24px 0 8px;font-size:17px;font-weight:700;\"\u003eShop by type\u003c\/h3\u003e\n\u003cul\u003e\n \u003cli\u003e\n\u003ca href=\"\/collections\/walk-behind-floor-scrubber\"\u003e\u003cstrong\u003eWalk-behind floor scrubbers\u003c\/strong\u003e\u003c\/a\u003e — 14\"–28\" sweep path, best for under 20,000 sq ft\/day\u003c\/li\u003e\n \u003cli\u003e\n\u003ca href=\"\/collections\/ride-on-floor-scrubbers\"\u003e\u003cstrong\u003eRide-on floor scrubbers\u003c\/strong\u003e\u003c\/a\u003e — 26\"–40\" sweep path, 2-3x productivity above 20,000 sq ft\u003c\/li\u003e\n \u003cli\u003e\n\u003ca href=\"\/collections\/commercial-floor-scrubbers\"\u003e\u003cstrong\u003eCommercial floor scrubbers\u003c\/strong\u003e\u003c\/a\u003e — retail, healthcare, foodservice, office\u003c\/li\u003e\n \u003cli\u003e\n\u003ca href=\"\/collections\/industrial-floor-scrubbers\"\u003e\u003cstrong\u003eIndustrial floor scrubbers\u003c\/strong\u003e\u003c\/a\u003e — warehouses, manufacturing, distribution\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3 style=\"margin:24px 0 8px;font-size:17px;font-weight:700;\"\u003eShop by brand\u003c\/h3\u003e\n\u003cul\u003e\n \u003cli\u003e\n\u003ca href=\"\/collections\/karcher-floor-scrubber-machines\"\u003e\u003cstrong\u003eKarcher floor scrubbers\u003c\/strong\u003e\u003c\/a\u003e — 100+ models: B, BD, BR, KM series\u003c\/li\u003e\n \u003cli\u003e\n\u003ca href=\"\/collections\/advance\"\u003e\u003cstrong\u003eAdvance floor scrubbers\u003c\/strong\u003e\u003c\/a\u003e — SC series and Warrior line\u003c\/li\u003e\n \u003cli\u003e\n\u003ca href=\"\/collections\/clarke\"\u003e\u003cstrong\u003eClarke floor scrubbers\u003c\/strong\u003e\u003c\/a\u003e — CA, MA, and Boost series\u003c\/li\u003e\n \u003cli\u003e\n\u003ca href=\"\/collections\/viper\"\u003e\u003cstrong\u003eViper floor scrubbers\u003c\/strong\u003e\u003c\/a\u003e — AS series walk-behinds and ride-ons\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3 style=\"margin:24px 0 8px;font-size:17px;font-weight:700;\"\u003eHow to pick the right floor scrubber\u003c\/h3\u003e\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eSweep path (cleaning width)\u003c\/strong\u003e — 14\"–20\" for tight aisles\/small facilities; 24\"–34\" for warehouses; 40\"+ for large industrial floors.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eWalk-behind vs. ride-on\u003c\/strong\u003e — walk-behind is best under 20,000 sq ft\/day; ride-on doubles-to-triples productivity above that.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eBattery type\u003c\/strong\u003e — AGM is cheaper up front; Lithium runs longer per charge, lasts 2-3x the cycles, and needs no maintenance. Lithium pays back in 2 years for daily use.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eSolution\/recovery tank size\u003c\/strong\u003e — bigger tanks = fewer refills but heavier machine. Match to your typical run length.\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eCylindrical vs. disc brush\u003c\/strong\u003e — cylindrical picks up small debris while scrubbing (no pre-sweep needed); disc scrubs harder on stains.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3 style=\"margin:24px 0 8px;font-size:17px;font-weight:700;\"\u003eWhy buy from Pittsburgh Spray Equipment\u003c\/h3\u003e\n\u003cul\u003e\n \u003cli\u003e\n\u003cstrong\u003eFull-line commercial cleaning distributor\u003c\/strong\u003e — Karcher, Advance, Clarke, Viper, Windsor — pick the right machine, not just what we happen to stock\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eFree spec review\u003c\/strong\u003e — call us with your facility size, floor type, and daily coverage; we'll recommend the right sweep path + battery combo\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eParts + repair on staff\u003c\/strong\u003e — brushes, squeegees, pads, batteries, chargers — same-day shipping so you're not down mid-shift\u003c\/li\u003e\n \u003cli\u003e\n\u003cstrong\u003eFinancing available\u003c\/strong\u003e on machines $5,000+ through our lending partners\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp style=\"margin-top:20px;font-size:14px;color:#4b5563;background:#f9fafb;padding:14px;border-left:4px solid #ea580c;border-radius:4px;\"\u003e\n \u003cstrong\u003eNot sure which scrubber fits your operation?\u003c\/strong\u003e Send us your facility square footage, floor type (concrete, tile, epoxy, vinyl), and typical run length. We'll spec the right machine and price it with battery, brushes, and starter parts. \u003ca href=\"tel:14123913300\"\u003e\u003cstrong\u003e(412) 391-3300\u003c\/strong\u003e\u003c\/a\u003e.\n\u003c\/p\u003e\n\n\u003cp style=\"margin-top:12px;font-size:12px;color:#9ca3af;\"\u003eAlso see: \u003ca href=\"\/collections\/karcher-floor-sweepers\"\u003eFloor sweepers\u003c\/a\u003e · \u003ca href=\"\/collections\/commercial-floor-polishers\"\u003eFloor polishers\u003c\/a\u003e\u003c\/p\u003e","image":{"created_at":"2023-04-20T10:32:38-04:00","alt":null,"width":640,"height":640,"src":"\/\/ca.pittsburghsprayequip.com\/cdn\/shop\/collections\/karcher_scrubber_9.841-466.0_01.jpg?v=1682001159"}},{"id":333811548351,"handle":"lm","title":"lm","updated_at":"2026-07-23T02:30:00-04:00","body_html":"","published_at":"2024-11-29T08:05:41-05:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"tag","relation":"equals","condition":"lowmargin"},{"column":"tag","relation":"equals","condition":"map price"},{"column":"tag","relation":"equals","condition":"map priced item"}],"published_scope":"global"},{"id":82843172899,"handle":"newest-products","title":"Newest Products","updated_at":"2026-07-23T02:30:00-04:00","body_html":"","published_at":"2019-03-07T16:04:10-05:00","sort_order":"created-desc","template_suffix":"","disjunctive":true,"rules":[{"column":"title","relation":"contains","condition":"Newest"},{"column":"title","relation":"not_contains","condition":"Newest"}],"published_scope":"web","image":{"created_at":"2019-10-14T12:00:36-04:00","alt":null,"width":2160,"height":2160,"src":"\/\/ca.pittsburghsprayequip.com\/cdn\/shop\/collections\/binks-2100-right-side-3-4-1_grande_4aeedb33-d516-4ea9-85f9-50e72154176c.jpg?v=1571069397"}},{"id":344814485695,"handle":"quote-button","updated_at":"2026-07-23T02:26:49-04:00","published_at":"2025-05-02T15:30:54-04:00","sort_order":"best-selling","template_suffix":"","published_scope":"global","title":"Quote Button","body_html":""},{"id":343660396735,"handle":"rfq-do-not-delete","updated_at":"2026-07-23T01:43:20-04:00","published_at":"2025-04-17T09:25:23-04:00","sort_order":"best-selling","template_suffix":"","published_scope":"global","title":"RFQ do not delete","body_html":""},{"id":349439393983,"handle":"walk-behind","title":"Walk Behind","updated_at":"2026-07-22T19:56:27-04:00","body_html":null,"published_at":"2025-07-23T22:40:44-04:00","sort_order":"alpha-asc","template_suffix":null,"disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"walk-behind"}],"published_scope":"web"}]
["-inches","10000-15000","advance","all other products","aodd discount","commercial","map price","map priced item","NILFISK","not canada","quote-button-show","scrubber","Ship6to9days","spo-cs-disabled","spo-default","spo-disabled","spo-notify-me-disabled","walk-behind"]
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The Advance SC500™ 20D is a versatile and efficient walk-behind scrubber designed for commercial and industrial cleaning tasks. Here’s a detailed overview of its key components and features:
Key Features:
64 Ah Lithium-Ion Battery:
Capacity: The SC500™ 20D is equipped with a 64 ampere-hour (Ah) lithium-ion battery. This high-capacity battery provides extended runtime, allowing the machine to operate for longer periods on a single charge, which is ideal for medium-sized cleaning tasks.
Lithium-Ion Technology: Lithium-ion batteries are known for their high energy density, long life, and rapid charging capabilities. They are maintenance-free, meaning there is no need for regular upkeep such as checking fluid levels. Additionally, they are lighter and more compact compared to traditional lead-acid batteries, contributing to better maneuverability of the scrubber.
Onboard Charger:
Integrated Design: The SC500™ 20D features an onboard charger that is built into the machine. This integrated charger simplifies the recharging process, as the battery can be charged without being removed from the machine or using external charging equipment.
Smart Charging: The onboard charger includes smart technology to optimize the charging process, preventing overcharging and maximizing battery life. This ensures that the battery is charged efficiently and effectively, reducing downtime and maintenance.
Pad Holder:
Design: The pad holder is designed to securely hold cleaning pads or brushes that are used for scrubbing floors. It allows for easy attachment and removal of the cleaning pads, facilitating quick changes and maintenance.
Usage: The pad holder is essential for the cleaning process, as it ensures that the pads are evenly distributed against the floor surface, providing consistent and effective scrubbing. It supports a variety of cleaning pads to accommodate different cleaning needs and surface types.
Summary:
The Advance SC500™ 20D walk-behind scrubber combines a 64 Ah lithium-ion battery with an onboard charger and a pad holder to deliver efficient and effective cleaning performance. The lithium-ion battery offers extended runtime, quick charging, and maintenance-free operation, while the onboard charger ensures convenient and smart recharging. The pad holder enhances the machine’s versatility by allowing easy use and replacement of cleaning pads. Together, these features make the SC500™ 20D a powerful and user-friendly solution for a range of commercial and industrial cleaning tasks.
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Join us and Save 5% on your first order
As a subscriber you will receive the following perks:
- Advanced notice of deals and promotions
- Helpful content on equipment use, selection, and more
- Exciting new product annoucements
How to get 5% off
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Apply that code to receive your discount*
* Promo only valid for first purchase, promo is non transferrable, promo doesn't apply to all items
Join us and Save 5% on your first order
As a subscriber you will receive the following perks:
- Advanced notice of deals and promotions
- Helpful content on equipment use, selection, and more
- Exciting new product annoucements
How to get 5% off
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Apply that code to receive your discount*
* Promo only valid for first purchase, promo is non transferrable, promo doesn't apply to all items
Shipping and Returns
Shipping should be simple
We offer free shipping on orders over $80, less than $80 we charge a single flat rate fee of $8.50
Our primary carriers include UPS and USPS and for large items a variety of freight carriers.
Please note for certain product categories particularly filters there is at times an additional charge for shipping.
Shipping policy exceptions
Not all products qualify for free shipping.
No-Hassle Returns
Except as otherwise described below, if you are not satisfied for any reason products may be returned within 30 days of shipment for a full credit or exchange (if the product is undamaged). When you make your return, you’ll need to note credit or exchange. Returned items must be in the original packaging. To initiate a return you can contact us via phone and we can coordinate the return with you.
If you have questions please contact us at 866 373 5658
Shipping and Returns
Shipping should be simple
We offer free shipping on orders over $80, less than $80 we charge a single flat rate fee of $8.50
Our primary carriers include UPS and USPS and for large items a variety of freight carriers.
Please note for certain product categories particularly filters there is at times an additional charge for shipping.
Shipping policy exceptions
Not all products qualify for free shipping.
No-Hassle Returns
Except as otherwise described below, if you are not satisfied for any reason products may be returned within 30 days of shipment for a full credit or exchange (if the product is undamaged). When you make your return, you’ll need to note credit or exchange. Returned items must be in the original packaging. To initiate a return you can contact us via phone and we can coordinate the return with you.
If you have questions please contact us at 866 373 5658
Shipping and Returns
Shipping should be simple
We offer free shipping on orders over $80, less than $80 we charge a single flat rate fee of $8.50
Our primary carriers include UPS and USPS and for large items a variety of freight carriers.
Please note for certain product categories particularly filters there is at times an additional charge for shipping.
Shipping policy exceptions
Not all products qualify for free shipping.
No-Hassle Returns
Except as otherwise described below, if you are not satisfied for any reason products may be returned within 30 days of shipment for a full credit or exchange (if the product is undamaged). When you make your return, you’ll need to note credit or exchange. Returned items must be in the original packaging. To initiate a return you can contact us via phone and we can coordinate the return with you.
