Iwata

Shipping and Returns

Shipping should be simple

We offer free shipping on orders over $80, less than $80 we charge a single flat rate fee of $8.50

Our primary carriers include UPS and USPS and for large items a variety of freight carriers.

Please note for certain product categories particularly filters there is at times an additional charge for shipping.

Shipping policy exceptions

Not all products qualify for free shipping.

No-Hassle Returns

Except as otherwise described below, if you are not satisfied for any reason products may be returned within 30 days of shipment for a full credit or exchange (if the product is undamaged). When you make your return, you’ll need to note credit or exchange. Returned items must be in the original packaging. To initiate a return you can contact us via phone and we can coordinate the return with you.

Returns policy

If you have questions please contact us at 866 373 5658